Terms and conditions
COVI SRL reserves the right to refuse orders or to refuse the provision of services to anyone at any time.
For any clarification or complaint, you can contact us at the email address info@euforie.com or use the online dispute resolution platform of the European Community.
DISCLAIMER
COVI SRL publishes information on its site in order to provide a service to its customers , however it declines all responsibility regarding the possibility of any technical or factual inaccuracies and/or typographical errors for which immediate correction is foreseen following a report .
COVI SRL also reserves the right to make corrections and changes to the site whenever it deems it necessary without giving notice.
COVI SRL does not offer any guarantee as to the compliance of the information published on its site with the laws established by the jurisdiction of the customer's country of residence.
COVI SRL declines all responsibility for any problems, damages or risks that the user may encounter while using the site.
COVI SRL guarantees that its website www.euforie.com is protected according to international standards established for the Internet . If used correctly, the User is protected from the risk of viruses .
COVI SRL declines all responsibility for any malfunctions related to the deactivation of cookies in the user's browser .
COVI SRL reserves the right to rectify/revise the terms and conditions contained in this legal notice , through an update of the same, whenever it deems it appropriate, without any obligation to give notice.
The user is required to comply with the terms contained in this legal notice, periodically checking for any updates, changes and corrections.
FINAL CONSUMER
COVI SRL has created and published the website www. euforie .com with the aim of offering a service reserved exclusively for its customers . The products for sale on the website www. euforie .com are intended for the Final Consumer . For Final Consumer COVI SRL means a natural person who acts for purposes unrelated to his business or professional activity, legal that is not limited to the resale of goods purchased on www. euphorias .com .COVI SRL therefore invites users who are not attributable to the category of Final Consumers to refrain both from trying to establish commercial relations with COVI SRL and from forwarding purchase orders for goods for sale through third parties.
In consideration of the commercial policy described above, we reserve the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above.
To place orders on www. euphorie .com Customers must:
- be the final Customer as defined in the Commercial Policy of COVI SRL ;
- be over 18 years of age ;
- possess the necessary requisites to be able to stipulate legally binding contracts;
- have a valid e-mail address to which communications relating to orders placed will be sent;
- possess (as regards online payment ) a valid credit card for online transactions: Visa , MasterCard , American Express or a verified PayPal account, or a bank account. If you buy with Scalapay, you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV Srl, related parties and their assignees, and that you authorize this transfer.
COVI SRL declines all responsibility for the possibility that, due to a particular configuration of the computer used by the customer or its malfunctioning, the colors of the products displayed on the site may have slight differences from the original ones.
The images of the products contained on the website www. euforie .com are the property of COVI SRL . Any use of these images, not authorized by a written consent from COVI SRL , will be prosecuted according to the law.
The availability of the articles present on www. euphorias .com reflects the exact availability of each item by size and by color . The website is in fact connected to the shops and all the warehouses belonging to COVI SRL .
In the event that the items ordered are not available, or if for some reason the order cannot be processed as per the customer's request, the COVI SRL order office will notify the customer.
By accessing the website www. euphorie .com users agree to accept and agree to abide by compliance with all the conditions contained in this statement.
COVI SRL reserves the right to ask users who do not accept or do not intend to comply with these terms, to refrain from using the website www. euphorias .com . Access to the site and related services is intended for personal use only.
Viewing the website www. euphorie .com provides customers with information on the products offered together with the possibility of purchasing them.
The website www. euforie .com and all of its content is the property of COVI SRL . This includes documentation, images, design, music, software, code and format scripts.
The material contained on the website is protected by copyright .
Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited without the express written consent provided by COVI SRL .
COVI SRL prohibits the use of the content or brands on the site for any other purpose and purpose other than those mentioned above .
CONDITIONS FOR RETURNS AND SIZE EXCHANGE (Right of withdrawal for the consumer (legislative decree 206/2005)
To send one or more returns to COVI Srl , the Customer is required to comply with specific conditions:
1) - All items for sale on the www.euforie.com website are delivered to the Customer with an original authenticity tag attached to the garment. If necessary, the garment must be tried on without removing the tag.
The return will be accepted only with the tags intact. Returns with the tags cut, broken, detached, removed or tampered with will not be accepted under any circumstances.
2) - The items to be returned must not have been worn, ironed, washed or treated in any way.
3) - The items must necessarily be returned in the same conditions in which they were sent to the Customer and must be packaged and packaged appropriately.
4) - All the other labels of the garment, both in fabric and hanging, must necessarily be intact and in no case removed from the article.
5) - The goods to be returned must be delivered physically and only to the Express Courier no later than 14 working days from the date of delivery.
6) - The Customer who wishes to make a change of size, color or article must forward the return procedure to info@euforie.com
7) - Returns of underwear, swimsuits, glasses and perfumes will not be accepted.
In the event of non-compliance with one of the above conditions, COVI Srl reserves the right not to accept the returned goods and to return them to the Customer at the latter's expense.
RETURN AND SIZE EXCHANGE PROCEDURE
A) - To request return authorization, the Customer must send a request to info@euforie.com within 14 days of receiving the goods. The codes of the items to be returned must be specified in the e-mail. Once the return request has been received, the euforie.com customer service will send the Customer a written confirmation with the specifications to follow.
B) - The shipping price will be charged to the customer (*unless specified by the customer)
C) - Click here to download the return form.
Send the package to
COVI SRL
Corso Umberto I, 14
80069 Vico Equense (Naples)
Shipping is at the risk and peril of the Customer: COVI Srl is not responsible for any loss or damage due to inadequate packaging or delay in delivery. The items must be returned in the same packaging with which they were received or with the same method and type of the same.
All returned items will be inspected by COVI Srl staff who will verify compliance with the conditions and parameters listed in the return procedure. COVI Srl reserves the right to evaluate further charges that may be necessary to guarantee the re-sale of the returned items. These amounts will be established at the end of the assessment of the condition of the returns and communicated to the Customer.
REIMBURSEMENT
If the return procedure has been carried out correctly, in compliance with all the conditions, the Customer will receive an email confirming the return has been accepted. The due refund will be made by crediting your credit card (if the order was paid for by credit card), Paypal credit (if the order was paid for by Paypal) or bank transfer.
Right of withdrawal for the consumer (legislative decree 206/2005)
The right of withdrawal consists in the possibility - granted to the consumer for contracts concluded away from commercial premises (at home, on the street, by post, etc.) or for distance contracts
(via the internet, by telephone, etc.) - to unilaterally decide to dissolve the contractual relationship with the seller WITHIN 14 DAYS of stipulation of the same, consequently obtaining a refund of the price paid.
The deadline for exercising the right of withdrawal starts:
– For goods, from the day of their receipt by the consumer,
If the goods have been delivered, the consumer is required to return them within 14 days (as evidenced by the postmark) starting from the day of receipt of the goods.
Reimbursement of the price paid (including shipping costs) must take place free of charge (*unless specific to the customer), in the shortest possible time and in any case within 14 days from the day on which the seller became aware of the withdrawal exercise by the of the consumer.
Example:
Right of withdrawal
In accordance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased from the Seller, can return the same products or waive the right to provide the services and obtain a refund of the price already paid in prepayment location.
Mode of exercise:
To this end, the Customer must contact the Seller within 14 days following the delivery of the products or within 14 days following the purchase of the services, by sending a communication via email to info@euforie.com, containing all the necessary and useful information correct processing of the return and refund procedure.
This communication must necessarily contain all of the following:
to. the express will of the Customer to withdraw in whole or in part from the purchase contract;
b. the number and copy of the document (invoice - transport document) proving the purchase of the order with respect to which you intend to exercise the right of withdrawal;
c. the description and codes of the Products with respect to which the right of withdrawal is exercised.
The re-credit, including shipping costs (*unless specific to the customer), will be made by the Seller within 14 days of receiving the aforementioned email communication.
SPECIFICATIONS RESERVED TO THE CUSTOMER BY COVI SRL
From an expense exceeding € 99, the return and size exchange are free.
It is possible to exchange only for a different size or a different color of the same item, if available. It is not possible to exchange the garment for a different article.
The cash on delivery costs in case of return or size exchange are in any case charged to the customer.
Didn't find the size you were looking for? Fill out the form and you will be immediately contacted by a personal shopper